Why expats in The Hague often choose a real estate agent instead of buying a home themselves

Gepubliceerd: 21-06-2026

You’ve just arrived in The Hague or you know that moving is coming. You have a job, you have plans, but you don’t have a home yet. The Dutch housing market may seem straightforward from the outside, but that’s often misleading. The rules are different from back home, the market moves fast and everything is in Dutch. Many expats therefore decide to hire a buying agent early in the process. And it’s rarely a decision they regret.

The Dutch housing market is different than you expect

In many countries you can calmly look around, schedule viewings and then negotiate. In the Netherlands it works differently. Properties sell quickly, sometimes within days. Offers regularly exceed the asking price. And if you don’t know how the system works, you miss opportunities before you’ve even properly started.

As an expat you face that reality directly. You don’t have a network of friends and family who know the local market. You don’t know which neighborhoods are popular, what prices are realistic and how to formulate a strong bid. A buying agent fills exactly those gaps. At SMASH Makelaars we regularly guide international buyers in The Hague who initially thought they could handle it themselves, but decided to get help after a few failed bids.

An example: a family from Germany who moved to The Hague for work made three bids on three properties. They lost all three. Only with a buying agent who adjusted their strategy and timing did it work within two weeks. The market hadn’t changed, their approach had.

Language barriers and legal documents are a serious obstacle

Understanding a purchase contract in Dutch is already difficult for Dutch people themselves. If you don’t speak the language well, it’s nearly impossible to correctly interpret all clauses and conditions. Think of termination conditions, the list of items, the delivery statement and the financing clause. Small nuances in those texts can have major financial consequences.

A buying agent reads those contracts daily. He or she knows what’s standard, what’s suspicious and what you as a buyer should watch out for. That’s not something you solve with a translation tool. At SMASH Makelaars we don’t just translate the text, we also translate the meaning. We explain what certain clauses mean in practice for you, so you fully understand what you’re signing.

An expat from the US told us that at her first viewing she received a questionnaire from the selling agent. She didn’t know this was a standard part of the purchase process in the Netherlands and filled it out incompletely. That cost her points in the seller’s selection. With guidance she would have simply known that.

The Hague has a housing market with its own characteristics

The Hague is no ordinary city. It is the international city of the Netherlands, with embassies, international organizations and a large expat community. That mix has direct consequences for the housing market. Some neighborhoods are popular with expats and therefore have a higher asking price. Other neighborhoods are less known to international buyers, but offer excellent value.

Local knowledge is therefore extra valuable here. An agent who is active in The Hague daily knows which streets are up-and-coming, where the better schools are for international children and which neighborhoods are easily accessible by public transport or bike. SMASH Makelaars operates from The Hague and surroundings. We know the market not just on paper, but also in practice.

Take the Benoordenhout neighborhood as an example. Popular, green and close to international institutions. Prices are high there, but for expats who know what they’re looking for it’s a logical choice. At the same time there are neighborhoods like Bezuidenhout or Laak that have a lot to offer but are less in the sights of international buyers. Good guidance helps you make that assessment.

Time pressure and logistical challenges for expats

Many expats need to act quickly. They have a start date at their employer, a temporary accommodation that’s running out and a family that wants to land as soon as possible. That time pressure makes it almost impossible to independently and thoroughly explore the housing market. You simply don’t have the time to view dozens of properties and learn the system as you go.

A buying agent takes the heavy lifting off your shoulders. He or she does a pre-selection based on your wishes, arranges viewings at times that work for you and guides the entire process from offer to key handover. That saves not only time, but also stress. And when you’re new to a country that peace of mind is enormously valuable.

At SMASH Makelaars we have guided expats who literally completed their purchase from abroad. Through video calls, digital documents and good communication we ensured that when they arrived in the Netherlands they could immediately move into their new home. That requires trust, and we start earning that trust from the first conversation.

An agent also helps you after the purchase

The guidance doesn’t stop when you sign the purchase contract. There are still steps to take: the notary appointment, the final inspection, the key handover and any questions that come up afterwards. For expats who are not yet fully at home in the Netherlands, that after-sales care is particularly valuable.

Sometimes there are still matters to address after the transfer. Think of contact with the Association of Homeowners, questions about municipal taxes or clarifications about building insurance. An agent who knows you and knows what was agreed upon can then help you quickly and precisely. You only notice that difference afterwards, but it’s significant.

At SMASH Makelaars we don’t see our role as complete at key handover. We are available for questions that come up later and we like to think along. Because a good experience at the purchase is what we want too. Not just for now, but also for when you take another step on the housing market later.

Frequently asked questions about expats in The Hague and choosing an agent

Can I buy a home in the Netherlands as an expat without an agent?

Yes, you can. There is no legal obligation to hire a buying agent. But practice shows that expats without local guidance more often make the wrong choice, pay too much or overlook legal risks. A buying agent is not a requirement, but it is a strong investment in a good outcome.

Does SMASH Makelaars also work in English with expat clients?

Yes. At SMASH Makelaars we guide expats in English where necessary. We ensure that communication runs smoothly and that you understand what’s going on at every moment. Your situation calls for clear guidance, and we’re happy to provide it in the language that works best for you.

What does a buying agent in The Hague cost on average?

The commission of a buying agent is usually a percentage of the purchase price, or a fixed amount. The exact costs vary per agent and per arrangement. What we can tell you is that the guidance pays for itself in most cases through a better price, less risk and a smoother process. We always discuss costs transparently and in advance.

The Hague welcomes many new international residents every year. The city has much to offer, but the housing market requires knowledge and speed. A buying agent gives you that knowledge, takes away the logistical pressure and ensures you won’t be caught by surprise. Would you like to know how SMASH Makelaars can help you with your search for a home in The Hague? Get in touch and we’ll be happy to schedule a no-obligation conversation.